Policy Statement
This policy describes the City of Roanoke’s privacy practices regarding how the city collects and uses data from roanoketexas.com and all departmental pages contained within. By accessing and using the City of Roanoke website, you are agreeing to our privacy policy.
The City of Roanoke may change this policy at any time at its sole discretion and without notice.
This policy applies only to the City of Roanoke website. The City of Roanoke website contains links to sites outside the City’s system. The City of Roanoke is not responsible for the content, reliability of information, or privacy practices of these outside links.
The City of Roanoke website may use “cookies” to enhance the User experience. Cookies are pieces of text that may be provided to your computer through your web browser when you access a website. The User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The User may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.
We use cookies to enable our servers to recognize your web browser and tell us how and when you visit the Site, and otherwise use the Solutions through the internet. Our cookies do not, by themselves, contain Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are.
The City of Roanoke does not sell or lease personally identifiable information, such as a person’s name, address, and phone number. However, when you provide information to any governmental body, that information may be subject to the Texas Public Information Act and applicable federal legislation. For more information about the Texas Public Information Act, please visit www.texasattorneygeneral.gov/og/open-government.
Additionally, the City may communicate with citizens via (Short Message Service) SMS or text for official government correspondence. Consent will be obtained from the citizen before communication will continue. No mobile opt-in consent will be shared with third parties or affiliates for marketing purposes. Messages may be subject to the Texas Public Information Act as described above.
Terms and Conditions
Any information obtained as part of SMS consent will not be shared with third parties or affiliates.
If you have consented to receive text messages from the City of Roanoke, Texas, you may receive text messages about any city functions, services offered, responses to inquiries, or any other relevant account information. Message and data rates may apply. Messaging frequency may vary. You can opt-out at any time by texting STOP. For assistance, text HELP. You can review our privacy policy for additional information www.roanoketexas.com/privacy